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About RBF
The Retirement Benefits Fund Board (RBF) has managed superannuation for Tasmanian public sector employees since 1905. We provide wealth creation services to more than 75,000 past and present Tasmanian public sector employees and their partners through the administration of a number of superannuation schemes and retirement income products. The Board manages over $3.4 billion in investments by engaging more than 28 specialist investment managers across Australia.
RBF employs more than 140 staff in both Hobart and Launceston. Our offices are located at 39 Sandy Bay Road, Hobart and Level 1, 87 George Street, Launceston.
Working@RBF
RBF provides a supportive, friendly and stimulating work environment for our staff and the opportunity to be part of a committed, people-focused organisation. In addition to competitive remuneration, we offer excellent ongoing learning and development opportunities and provide significant support to staff undertaking training and education in areas that may assist our business to grow. We provide flexible working arrangements where possible and promote workplace balance through activities such as subsidised massages. We also have an active social club.
At RBF we pride ourselves on providing a positive and rewarding work environment with great team spirit where staff can grow and develop their careers while contributing to high quality service and outcomes for our members.
Opportunities@RBF
Opportunities at RBF may include roles providing direct services to members or in a number of support services including administration and payment of members' benefits, investment management, finance, human resources, information technology and marketing.
Our direct member services include telephone support and personal appointments where members and their partners are encouraged to discover more about their superannuation and wealth creation opportunities with RBF. Staff also conduct seminars and visit workplaces to promote a better understanding of superannuation and RBF's products and services.
If you have questions or would like more information about working @ RBF, please email us.
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Contracts and Complaints Analyst
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Reviews and Complaints Officer
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Team Leader Member Contact - Hobart
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Team Leader Member Contact - Launceston
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Paraplanner
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Business Analyst
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Contracts and Complaints Analyst
The position is situated in the Trustee Services Team of the Investment Product and Trustee Services Business Unit.
The Contracts and Complaints Analyst is responsible for the development, implementation and coordination of the RBF Board’s contract management process and for ensuring that member complaints and reviews of Board decisions are managed effectively and in accordance with the principles of natural justice.
Tertiary degree level qualifications in Commerce, Law or other relevant tertiary degree level is desirable. To be successful in this role you will have substantial experience in a complaints and contracts management role within a regulatory environment.
Salary Range: $75,300-$88,600 inclusive of Super
To apply, send a detailed response addressing each of the Selection Criteria outlined in the Position Description, together with your CV and a covering letter to recruit@rbf.com.au quoting SA5710 in the subject line.
Contracts & Complaints Analyst (PD) February 2010.pdf
For further information: please contact Peter Wise on (03) 6233 2749.
Applications close 08 March 2010.
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Reviews and Complaints Officer
The Reviews and Complaints Officer is responsible for the administration of the RBF Board’s complaints and statutory review processes, ensuring that the principles of natural justice are applied for members seeking reviews of delegate decisions. The role also assists the Executive Officer Board in ensuring that best practice administrative and governance support is provided to the RBF Board, Board Committees, and the Executive Management Team.
Qualifications in law or superannuation is desirable along with experience in a complaints management role. Experience working in the financial services industry and knowledge of the associated Financial Services legislative and regulatory environment is essential.
Salary Range: $60,900 - $71,600
To apply, send a detailed response addressing each of the Selection Criteria outlined in the Position Description, together with your CV and a covering letter to recruit@rbf.com.au quoting SA5711 in the subject line.
Reviews & Complaints Officer (PD) February 2010.pdf
For further information: please contact Peter Wise on (03) 6233 2749.
Applications close 08 March 2010.
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Team Leader Member Contact - Hobart
Are you experienced in providing mentoring and supervision in a dynamic team environment? The Member Contact Team Leader will manage individual and team performance, and work to improve processes and procedures ensuring member service benchmarks are met.
Based in Hobart you will possess well developed organisational and problem solving skills that will allow you to handle complex issues within a changing work environment. These positions are expected to promote and support substantial business and cultural change that RBF is currently undergoing.
To be successful in this role supervisory experience is essential. Experience working in and knowledge of the superannuation or financial services industries is highly desirable. You will also possess excellent communication and interpersonal skills to liase with external stakeholders in a professional manner.
Salary Range: $60,900 - $71,600
To apply, send a detailed response addressing each of the Selection Criteria outlined in the relevant Position Description, together with your CV and a covering letter to recruit@rbf.com.au quoting the DP0602 (Hobart) in the subject line.
Team Leader Member Contact (PD) Feb 2010.pdf
For further information: please contact Lauren Benson on (03)6233 3787.
Applications close 09 March 2010.
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Team Leader Member Contact - Launceston
Are you experienced in providing mentoring and supervision in a dynamic team environment? The Member Contact Team Leader will manage individual and team performance, and work to improve processes and procedures ensuring member service benchmarks are met.
Based in Launceston you will possess well developed organisational and problem solving skills that will allow you to handle complex issues within a changing work environment. These positions are expected to promote and support substantial business and cultural change that RBF is currently undergoing.
Salary Range: $60,900 - $71,600
To be successful in this role supervisory experience is essential. Experience working in and knowledge of the superannuation or financial services industries is highly desirable. You will also possess excellent communication and interpersonal skills to liase with external stakeholders in a professional manner.
To apply, send a detailed response addressing each of the Selection Criteria outlined in the relevant Position Description, together with your CV and a covering letter to recruit@rbf.com.au quoting the DP0603 (Launceston) in the subject line.
Team Leader Member Contact (PD) Feb 2010.pdf
For further information: please contact Lauren Benson on (03) 6233 3787.
Applications close 09 March 2010.
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Paraplanner
This position is situated in the Financial Services Team and is based in either Hobart or Launceston. You will perform tasks within established guidelines under the general direction and supervision of the Financial Planners to achieve specific goals and objectives.
You will be dedicated and focussed on the preparation of Statements of Advice and strategies to meet our member’s needs, along with supporting the compliance standards culture within the Financial Services Team.
This position will allow you to gain exposure to experienced Financial Planners, increase your technical skills and to learn more about the industry. Significant progress towards completion of the Advanced Diploma of Financial Services or equivalent qualification is essential.
Please download a position description from the link below. To apply, send a detailed response addressing each of the Selection Criteria outlined in the Position Description, together with your CV and a covering letter to recruit@rbf.com.au quoting DP0504 in the subject line.
Paraplanner (PD) January 2010.pdf
For further information: please contact Conrad Voss on (03) 6233 3781.
Applications close 15 March 2010.
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Business Analyst
Superannuation is currently one of the fastest-changing and growing industries, and RBF’s business is rapidly changing with it to secure its position as the superannuation provider of choice to Tasmanian public sector employees.
At RBF we understand that our success is dependent upon the strength, values and core competencies of the members of our team. We believe strongly in the power of our people and are developing initiatives to ensure the ongoing development and retention of every employee who has contributed to the successful organisation that it is today.
We have a great opportunity in our Business Analysis team in Hobart for an innovative and experienced Business Analyst. We are looking for people with a passion for business improvement to be responsible for modelling, analysis, development and implementation of business processes. The successful candidate will be a flexible and high-level process thinker with experience working within an improvement environment. A focus on business issues and excellent written and verbal communication skills are essential.
Experience in the superannuation or finance industry together with relevant tertiary qualifications and/or proven experience will be highly regarded.
Salary range: $75,300 - $88,600
Please download a position description from the link below. To apply, send a detailed response addressing each of the selection criteria outlined in the position description, together with your CV and a covering letter to recruit@rbf.com.au quoting HP0608 in the subject line.
Business Analyst (PD) March 2010.pdf
For further information: please contact Laura Gilkes on (03) 6233 9442 .
Applications close 21 March 2010.
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