What information does RBF need to confirm my identity?
For most members we will need to collect the following information:
- full name
- date of birth
- current residential address
We will collect a postal address from you which will be used for mailing purposes.
Some specific groups of members will be asked to provide more information.
When does RBF need to verify my identity?
If your identity has not been verified since May 2008 or has changed, RBF is required to verify the account holder's identity when they:
- start a pension
- make a lump sum withdrawal
- open an RBF Investment Account as the partner of a current RBF member
- make tax deductible contributions (applies mainly to self employed persons)
RBF also aims to verify the identity of all new members when they join the fund.
If you are making a rollover to or from RBF, you will need to follow different proof of identity requirements which are detailed on the Rollover forms.
What if I change my address or my name?
Your name and your residential address are both elements that make up your identity.
If you change your name RBF will need certified copies of one of the following:
- Marriage certificate
- Deed poll
- Change of name certificate
If you change your postal address, you can simply advise RBF of your new address by email, telephone or in writing.
What documents can verify my identity?
To verify your full name, and either your date of birth or current residential address you can provide certified copies of the following documents:
Certified copy of either of the following documents is acceptable to verify your identity:
- Current driver's licence that includes your full name, date of birth, current residential address and photograph
- Current passport that includes your full name, date of birth, and photograph
Alternatively
a certified copy of ONE of the following:
- Original birth certificate or birth extract showing your full name at date of birth. If you have changed your name since birth, you will need to also provide certified linking documents.
- Pension card issued by Centrelink that entitles you to financial benefits
- Citizenship certificate
AND
a certified copy of ONE of the following:
- A notice issued by a utilities provider or local government within the last 3 months (includes telecommunications, electricity or gas bill, and Council rates notice) provided it includes your name and current residential address
- A notice issued by a State, Territory or the Commonwealth, within the last 12 months recording the provision of financial benefits or accrual of debt (includes Australian Tax Office return notice) provided it includes your name and current residential address.
Other documentation may be acceptable and members can contact RBF to seek clarification.
Who can certify copies of my documents?
Original documents will need to be sighted by RBF or you can provide certified copies. The person signing your copies will need to see your original document.
Please note: we are unable to accept documents that have been certified by someone who is not on the below list (such as a Commissioner for Declarations, Pharmacist, Medical Practitioner or Service Tasmania staff).
Your documents can be certified by
- a permanent employee of Australia Post with two or more years continuous service who is employed in an office supplying postal services to the public.
- An agent of Australia Post who is in charge of an office supplying postal services to the public.
- Justice of the Peace
- Accountants with at least 2 years continuous membership ICAA, CPA or NIA
- Financial planners as authorised representatives holding an AFS licence for at least 2 years
- Lawyers (on the roll of Supreme Court or a High Court)
- Police officers
- Judge, Magistrate or CEO of a Commonwealth Court, Registrar or Deputy Registrar of a Court
- Employees of a finance company with at least 2 years continuous service
- Australian consular officer or diplomatic officer
Certification must be an original ink signature - copies of the certified document or faxes are not acceptable.
The person who certifies your documents must:
- Sight the original document and make sure the copy is identical to the original
- Write: This is to certify that this is a true copy of the original document which I have sighted.
- Sign and write their full name, date, category of certifier, registration number (if applicable) and provide their contact details (address and/or telephone details).
What if I am travelling or residing overseas?
Before you travel overseas, you are encouraged to verify your identity with RBF to ensure you can make contributions or conduct other transactions with ease while outside Australia.
If you are currently travelling or residing outside of Australia, under current legislation your documentation can be certified by an Australian consular officer or an Australian diplomatic officer.
For more information on acceptable certification officers in overseas countries, please contact RBF. Information varies for different countries.
What if my documents are not written in English?
Documents written in a language that is not English must be accompanied by an English translation prepared by a NAATI accredited translator.
NAATI stands for the National Accreditation Authority for Translators and Interpreters Ltd. A NAATI accredited translator is a translator who has been accredited by NAATI to provide transaction services.
We are not able to accept an accreditation from an overseas authority as the standards may differ from NAATI. For more information please contact NAATI on 1300 557 470 or visit the web site at : http://www.naati.com.au/
|
